​Skin & Wellness Haven

Effective Date: 24 June 2025

 

At Skin & Wellness Haven, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

 

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1. What We Collect

 

We may collect personal information such as:

•Your name, email address, and phone number

•Health or skin concerns you share during consultations

•Appointment and purchase history

•Any information you provide via contact forms, bookings, or social media messages

 

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2. How We Collect It

 

We collect information when you:

•Book an appointment online, via phone, or in person

•Fill out a consultation or intake form

•Contact us through our website, email, or social media

•Sign up for promotions, offers, or updates

 

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3. Why We Collect It

 

We collect this information to:

•Provide you with safe, personalised skin and wellness services

•Keep records for your treatment history and progress

•Manage bookings, communication, and payment

•Send occasional updates, reminders, or promotions (only if you’ve opted in)

 

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4. How We Store & Protect Your Information

 

Your personal information is stored securely, whether electronically or on paper.

We take steps to protect your information from misuse, loss, unauthorised access, or disclosure.

 

Only authorised team members can access your records, and we never sell or share your data with third parties unless required by law or you give us permission.

 

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5. Third-Party Tools

 

We may use trusted third-party services (e.g. booking platforms, payment gateways, email systems) to help manage our business. These providers have their own privacy policies and are expected to comply with privacy laws.

 

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6. Your Rights

 

You have the right to:

•Access or update your personal information

•Request corrections to any inaccurate information

•Withdraw consent for marketing at any time

 

To do so, please contact us using the details below.

 

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7. Changes to This Policy

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

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8. Contact Us

 

If you have any questions or concerns about your privacy, or would like to access or update your personal information, please contact us:

 

Skin & Wellness Haven

Dodges Ferry, TAS

0434 966 721

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